FAQs

This is my first class and I'm NERVOUS!  What do I need to know?

 

First off - YES! You're going to be a pro in no time by following a few simple steps;

Be sure to sign-up online to take class. You should create an account and check the release of liability before your first class. Please bring a towel and bottle for water (we have free filtered water). We DO require grippy socks, so please bring your own or we have them for purchase. Please arrive 5 minutes prior to class - this way the instructor will have the chance to get to know you and introduce you to the machine you will conquer slowly but surely. Because of the class size limitations, we ask that if you need to switch or cancel a class, please do so at least 12 hours before class starts.

 

Our cancellation policy is 12 hours prior to the class start time (Example: If class starts at 6:30pm you would need to cancel by 6:30am the same day). If you cancel after the 12-hour window, Monthly Unlimited members are charged $15 ($25 if you no-show), and members with other packages forfeit the class. We do strictly enforce this due to the limited class size.

 

What if I have an injury or limitation?

 

Depending on your injury, you may choose to take a few private sessions first. This is a great way to get aquainted with the machine and learn to modify for your needs. If you decide to take a group class right away, be sure to let the instructor know about your injury, that way we can help you get stronger safely. 

What if the class I want to take is full?

 

We have a great system that allows you to be put on a waitlist if class is full. Look out for an email from us saying you got into the class and you will automatically be put in - no need to reply! The waitlist closes 6 hours prior to class, at which point you may periodically check to see if anything opens up.

What happens if I run late?

 

Please arrive on time to class. To respect the experience of our members, once class has started there are no late entries. At the start of class, stand-by students will be allowed to take any open spots. This way we avoid interuptions and distractions during class.  During some classes, we may lock the front door at the beginning of class if there is nobody at the front desk (for everyones safety). Doors will always be unlocked 10 minutes before class starts. If you miss class, you will lose that class. Consider this a new challenge for time management!

How often should I come?

 

As a beginner you should expect to be quite sore after class. Give your body time to heal up and become stronger. We recommend 2-3x a week as a beginner, building up to 4-5x/week as you get stronger. Results will happen quickly, so be prepared to look and feel amazing!